Shipping & Returns

Domestic UK Shipping

We aim to ship all goods within 3 days of receiving your order and will contact you if the shipping date will be later than that. Delivery speed will depend on your chosen delivery method. We only ever offer delivery with tracking as this provides a means to keep updated on the whereabouts of your order. 

 

Shipping to Outside the UK

We offer shipping to countries in Europe, Canada and USA. We will also ship to other countries on request. Our shipping policy is the same as the above domestic shipping. Please note that you are responsible for any required import and customs payment within your country. We will not write down a lower value of our product for international shipping in the customs forms.

Returns

You have the right to cancel your order within 14 days of receiving the order. Please use contact form to notify us that you wish to return your order. The order must be returned within 14 days of you notifying us. We will only refund in full if the product arrived to you faulty. You will be responsible for the cost of return shipping and packaging. We will process your refund when the order has returned to in a satisfactory condition and refund you the full amount of your original order including the shipping paid at the time of that original order.