This is a non refundable deposit for a custom enclosure. Please download the custom order sheet and answer all questions within it.
Once you have paid the deposit (delivery option at checkout: Collection) please email firstname.lastname@example.org with the subject heading Custom Request Order Number BDXXXX where XXXX is your order number. The email must contain your completed custom order sheet and if possible a picture of your idea - this would greatly help us understand your request faster.
The design process is as follows:
- Deposit paid and custom order sheet received via email.
- We respond to your email acknowledging your request and ask more questions if required.
- We send you over a 1:1 drawing of your custom request that you can print to check your custom button layout.
- You provide us feedback to tweak the design until you are satisfied (please do not take advantage of this - for example do not ask for a custom button layout / enclosure size and at a later date change your mind and request something completely different, this delays things for us and other people).
- We ask that you treat us with respect, we do not work for you and remember that we work with you :)
- Once you are happy, we will send you a custom order invoice for final payment (non refundable) to lock in the design for manufacturing.
- Manufacturing takes 4 - 6 weeks.
We cannot grade your custom enclosure A or B, so therefore you could have some minor powder coating imperfections, however the chances of this happening is rare. Additionally, in very rare circumstances, there may be manufacturing error such as the metal workshop installing the wrong sized mounting stand offs, this is something we cannot control or know about until it arrives back to us for inspection.